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Privacy & Return Policy

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Privacy and Return Policy


For all questions and concerns regarding your order, or for help placing an order, please email us at info@grillhousecafe.com


Grill House Cafe Inc. does not accept the return of food items. Grill House Cafe Inc reserves the right to refuse a return on merchandise that is not in its original condition or returned after 10 days.


Grill House Cafe Inc does not accept exchanges of food items.


When will my food be available for pick up?

Unless otherwise specified, food items are available 30 minutes after the order is placed online within our hours of operation Mon-Fri, 11 am to 7 pm.

Privacy Policy

Protecting your private information is our priority. This Statement of Privacy applies to the website www.grillhousecafe.com and Grill House Cafe Inc and governs data collection and usage. For the purposes of this Privacy Policy, unless otherwise noted, all references to Grill House Cafe Inc include www.grillhousecafe.com. The Grill House Cafe Inc website is a restaurant food ordering. By using the Grill House Cafe Inc website, you consent to the data practices described in this statement.

Collection of your Personal Information

Grill House Cafe Inc may collect personally identifiable information, such as your name and age. If you purchase Grill House Cafe Inc products and services, we collect billing and credit card information, however, we do not store this information on company servers. Although this information is collected through our website, it is processed by a third party credit card merchant. This information is used to complete the purchase transaction. Grill House Cafe Inc may also collect anonymous demographic information, which is not unique to you, such as your age and location, type of computer device, language on computer, and internet provider. This information will be collected anonymously and will not be linked to you or your purchase. We may gather additional personal or non-personal information in the future.

Information about your computer hardware and software may be automatically collected by Grill House Cafe Inc This information can include: your IP address, browser type, domain names, access times and referring website addresses. This information is used for the operation of the service, to maintain quality of the service, and to provide general statistics regarding use of the Grill House Cafe Inc website.

Please keep in mind that if you directly disclose personally identifiable information or personally sensitive data through Grill House Cafe Inc’s public message boards, this information may be collected and used by others.

Grill House Cafe Inc encourages you to review the privacy statements of websites you choose to link to from Grill House Cafe Inc so that you can understand how those websites collect, use and share your information. Grill House Cafe Inc is not responsible for the privacy statements or other content on websites outside of the Grill House Cafe Inc website.

Use of your Personal Information

Grill House Cafe Inc collects and uses your personal information to operate its website(s) and deliver the services you have requested. Grill House Cafe Inc may also use your personally identifiable information to inform you of other products or services available from Grill House Cafe Inc and its affiliates. Grill House Cafe Inc may also contact you via surveys to conduct research about your opinion of current services or of potential new services that may be offered.

Grill House Cafe Inc does not sell, rent or lease its customer lists to third parties. Grill House Cafe Inc may share data with trusted partners to help perform statistical analysis, send you email or postal mail, provide customer support, or arrange for deliveries. All such third parties are prohibited from using your personal information except to provide these services to Grill House Cafe Inc, and they are required to maintain the confidentiality of your information.

Grill House Cafe Inc will disclose your personal information, without notice, only if required to do so by law or in the good faith belief that such action is necessary to: (a) conform to the edicts of the law or comply with legal process served on Grill House Cafe Inc or the site; (b) protect and defend the rights or property of Grill House Cafe Inc; and, (c) act under exigent circumstances to protect the personal safety of users of Grill House Cafe Inc, or the public.

Use of Cookies

Grill House Cafe Inc website may use “cookies” to help you personalize your online experience. A cookie is a text file that is placed on your hard disk by a web page server. Cookies cannot be used to run programs or deliver viruses to your computer. Cookies are uniquely assigned to you, and can only be read by a web server in the domain that issued the cookie to you.

One of the primary purposes of cookies is to provide a convenience feature to save you time. The purpose of a cookie is to tell the Web server that you have returned to a specific page. For example, if you personalize Grill House Cafe Inc pages, or register with Grill House Cafe Inc site or services, a cookie helps Grill House Cafe Inc to recall your specific information on subsequent visits. This simplifies the process of recording your personal information, such as billing addresses, shipping addresses, and so on. When you return to the same Grill House Cafe Inc website, the information you previously provided can be retrieved, so you can easily use the Grill House Cafe Inc features that you customized.

You have the ability to accept or decline cookies. Most Web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. If you choose to decline cookies, you may not be able to fully experience the interactive features of the Grill House Cafe Inc services or websites you visit.

Security of your Personal Information

To secure your personal information from unauthorized access, use or disclosure, Grill House Cafe Inc uses password generators to further improve security. When personal information (such as a credit card number) is transmitted to other websites, it is protected through the use of encryption, such as the Secure Sockets Layer (SSL) protocol.

Children Under Thirteen

Grill House Cafe Inc does not knowingly collect personally identifiable information from children under the age of thirteen. If you are under the age of thirteen, you must ask your parent or guardian for permission to use this website.

Opt-Out & Unsubscribe

We respect your privacy and give you an opportunity to opt-out of receiving announcements of certain information. Users may opt-out of receiving any or all communications from Grill House Cafe Inc by contacting us.

Changes to this Statement

Grill House Cafe Inc will occasionally update this Statement of Privacy to reflect company and customer feedback. Grill House Cafe Inc encourages you to periodically review this Statement to be informed of how Grill House Cafe Inc is protecting your information.

Contact Information

Grill House Cafe Inc welcomes your questions or comments regarding this Statement of Privacy. If you believe that Grill House Cafe Inc has not adhered to this Statement, please contact Grill House Cafe Inc at:

Grill House Cafe Inc

9494 Black Mountain Rd, San Diego, CA 92126

Email Address: info@grillhousecafe.com

Effective as of Sep 01, 2020